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Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organization, RAI works with all stakeholders for creating the right environment for the growth of modern retail industry in India...

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Kolkata Retail Summit
The Retail Convention of Eastern India

Kolkata Retail Summit (The retail convention of Eastern India) is back at The Park Kolkata on 06 December, 2024. It’s an incredible opportunity for retailers and retail service providers across various industries to find the right business partners to drive growth. This year, KRS will comprise panel discussions, fireside chats, and the opportunity to meet prospective business partners, customers, and likeminded individuals.


Panel Topics and Discussion


  • Anticipating Future Trends
  • How retailers can stay ahead by identifying and responding to shifts in consumer behaviour and advancements.
  • Key indicators and trends influencing consumer expectations and industry transformations.
  • Flexibility as a Key to Success
  • The importance of agility in operations, product offerings, and customer engagement to maintain profitability.
  • Examples of how retailers adapt to changes in market conditions, from economic fluctuations to cultural shifts.
  • Strategic Innovation and Resilience
  • Exploring strategies for innovation that prepare retailers for the unexpected while enhancing adaptability.
  • How resilience in business models supports sustainable growth and competitive advantage in a changing retail landscape


  • Explore technology’s impact on both business operations and customer experiences in a way that feels approachable and relevant to the audience. Focus on:
  • Operational Efficiency: Simple tech solutions (e.g., inventory management systems, digital payments) that help retailers streamline operations without overwhelming them with advanced technical details.
  • Customer Engagement: How technology can enhance customer satisfaction by offering convenience and personalized experiences, such as loyalty programs and digital shopping channels, while still maintaining a local, traditional feel.
  • Hybrid Approaches: Discussing the blend of physical and digital retail experiences, emphasizing practical, easy-to-implement tools that bridge the gap between in-store and online shopping without heavy tech infrastructure.


  • Navigating Distinct Consumer Mindsets
  • Exploring the varied needs and aspirations of consumers across different regions, from bustling cities to smaller towns, and how brands can align with these preferences to build stronger connections.
  • Discussing what resonates with consumers in varied demographics and how brands can stay relevant to each segment’s expectations.
  • Crafting Tailored Strategies for Broader Reach
  • The importance of adaptive approaches in product offerings, messaging, and distribution to serve a wide spectrum of customer bases effectively.
  • Highlighting examples of retailers creating personalized experiences and gaining loyalty by recognizing and celebrating these differences
  • Tapping into New Market Potential for Long-Term Success
  • Examining the unique opportunities in reaching underrepresented segments and expanding presence beyond traditional markets
  • Showcasing how inclusivity and responsiveness can drive growth, emphasizing ways brands are finding success by actively engaging diverse consumer groups


  • Learning from Self-Made Success Stories
  • Insights from self-made entrepreneurs who have built thriving retail businesses from the ground up, highlighting key lessons in resilience, adaptability, and customer connection
  • Exploring the unique challenges and breakthroughs that come with crafting a brand in today’s competitive market
  • Honoring Heritage While Embracing Change
  • How retailers are blending tradition with modern approaches to meet evolving consumer expectations while staying true to their brand’s roots.
  • Examples of retailers maintaining authenticity and brand heritage while adapting to trends, from product innovation to customer engagement
  • Defining the Future of Retail with a Balanced Approach
  • Strategies for balancing long-standing values with forward-thinking practices, showing how self-made brands continue to innovate without losing their core identity
  • Discussing how this harmony between heritage and innovation strengthens brand loyalty and supports sustainable growth

Speakers 2024


Abhijeet Paudwal

Abhijeet Paudwal

Head Emerging Business
Amrut Software

Ali Rizvi

Ali Rizvi

Head - Marketing & Business Development
Coign Consulting

Annargha Uuttiya Chowdhuury

Annargha Uuttiya Chowdhuury

Director
Anjali Jewellers Pvt. Ltd.

Anurag Agrawal

Anurag Agrawal

Co-Founder
Nestasia

Ashim Ashok Patil

Ashim Ashok Patil

MD & CEO
i-TEK RFID

Azra Asher Ather

Azra Asher Ather

Sales Director
Aminia Restaurants

Bibekananda Rath

Bibekananda Rath

Partner
Deloitte

Bikramjith Ghosh

Bikramjith Ghosh

Director
Banchharam Food Products Pvt. Ltd.

Biyas Roy

Biyas Roy

Executive Director
Arambagh Foodmart Pvt. Ltd.

Chetan Thakwani

Chetan Thakwani

CEO
Legacy of Bhojraj

Darshan Dudhoria

Darshan Dudhoria

CEO
Indian Silk House Agencies & Vcut

Dr. Akshata Narain

Dr. Akshata Narain

Group President
AM Television Pvt. Ltd.

G Girish Kumar

G Girish Kumar

AVP (Head East & Central India)
Lifestyle International Pvt. Ltd.

Gaurav Chawla

Gaurav Chawla

Managing Director
Opulent Decor by Haryana Handlooms

Gautam Jatia

Gautam Jatia

CEO
Emami Frank Ross Ltd.

Iffat Jahan

Iffat Jahan

Director
Metto Supermarket

Jigar Kelaiya

Jigar Kelaiya

TL-ERP Sales & Implementation
Alpha E Barcode Solutions Pvt. Ltd.

Joya Dey

Joya Dey

Head - Marketing
Himalaya Optical

Karan Goenka

Karan Goenka

COO
Citi Style - RG's Fashions Pvt. Ltd.

Kaushik Dutta

Kaushik Dutta

AGM-Sales
Khadim India Ltd

Khushboo Khosla Gupta

Khushboo Khosla Gupta

Marketing Director- Khosla Electronics,
Founder - KGA Led tvs & Home Appliances

Mohan Bajoria

Mohan Bajoria

Director
Bhajanlal Commercials Pvt. Ltd.

Munmun Saha Podder

Munmun Saha Podder

Advisor Business Development & Communication
Bhooter Raja Dilo Bor

Murali Krishnan

Murali Krishnan

Co-founder & CMO
Wow! Momo Foods Pvt. Ltd.

Prashant Mantri

Prashant Mantri

Director - HR & IT
Shree Shivam Attires Pvt. Ltd.

Pratibha L. Ghosh

Pratibha L. Ghosh

GM – Marketing
GKB Lens Pvt. Ltd.

Praveen Govindu

Praveen Govindu

Partner
Deloitte

Priyanka Gupta

Priyanka Gupta

Director of Brands
GKB Opticals

Ravindra Khandelwal

Ravindra Khandelwal

CEO
Dhanwantary Pharmacy

Rittick Roy Burman

Rittick Roy Burman

Executive Director
Khadim India Ltd.

Rochita Dey

Rochita Dey

Director
Sreeleathers Ltd.

Rohit Gupta

Rohit Gupta

Business Head
Kusum Rolls

Rohit Kedia

Rohit Kedia

Co-Founder and Whole Time Director
Style Baazar

Sagar Daryani

Sagar Daryani

Co-Founder & CEO
Wow! Momo Foods Pvt. Ltd.

Sanjib Das

Sanjib Das

CEO & Executive Director
George Telegraph Group

Satish Gupta

Satish Gupta

Proprietor
Kusum Rolls

Shirsendu Mukherjee

Shirsendu Mukherjee

COO
Trailblazing

Shitanshu Jhunjhunwalla

Shitanshu Jhunjhunwalla

Director
Turtle Ltd.

Siddhantt Khemani

Siddhantt Khemani

Chief Marketing Officer
Baazar Style Retail Ltd.

Subhajit Banchharam Ghosh

Subhajit Banchharam Ghosh

Director
Banchharam Food Products Pvt. Ltd.

Subhashis Dutt

Subhashis Dutt

Business Head - Mohendra Dutt & Sons,
Founder-Bengal Business Council

Sudip Mullick

Sudip Mullick

Director, Balaram Mullick and
Radharaman Mullick

Sumit Sharma

Sumit Sharma

Senior GM - Sales & Marketing
Shriram Ozone (Bailey Square)

Sushovan Majumder

Sushovan Majumder

Director
Cha culture India ventures Pvt. Ltd.

Tanay Agarwal

Tanay Agarwal

Director
Skipper Furnishings

Tapash Roy

Tapash Roy

Managing Director
Mitra Cafe

Umesh Sharma

Umesh Sharma

Head of Marketing
Baazar Retail Ltd.

Vikram Bothra

Vikram Bothra

MD & CEO
Chandan Retail Pvt. Ltd. (Askaran Binjraj)

Vikram Khinwasara

Vikram Khinwasara

Co-Founder
The Yellow Straw

Partners 2024



Gallery 2024


Contact us


Venue

The Park Kolkata

For Partnership

rekha@rai.net.in or 09007842345
kapil@rai.net.in or 08882672787

For Registration

avinash@rai.net.in or 09833382232